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About Us

About

Based in Hitchin, Hertfordshire for over 25 years, we have a vast experience of supplying professional quality tools, fixings and fasteners to a wide range of trades and organisations.

Some of our existing customers have travelled the whole 25 year journey with us for the following main reasons:

 

Service

We don't just sell you a tool, we offer a complete aftersales service which is why we are warranty repair agents for the professional power tool brands that we stock.

If you need advice about a product, either before or after buying it, we have friendly and very knowledgeable staff who are happy to answer any queries you may have.

We talk products, not part numbers. We understand that what some people call a 'wedge anchor, others call a 'drop-in anchor' and still others call a 'nugget'.

We understand that you don't want to buy a 6mm SDS drill bit, you want to drill 50 holes in concrete, so we'll supply a bit that will do that, and wouldn't you rather do the job with one bit rather than 5?

 

Quality

You'll see from our list of brands that we are not geared up to supply cheap and often inferior quality products.

We have a close relationship with our suppliers and manufacturers and most of them have been with us for the 25 years, underlining our commitment to only supplying professional quality products.

All our products are guaranteed, but not for life. Have you noticed how the 'Lifetime Guarantee' often applies to the cheapest tools because the dealer simply replaces the tool for a new one?

A great service, yes, but how many times do you want to interrupt the job you're doing to return that broken spanner and get a new one?

 

Flexibility

Our staff are all longstanding employees who are all able to respond to your requests either by telephone, e mail or face to face at the counter.

We specialise in sourcing hard to find brands and products so if what you need is not on our website please feel free to telephone, e mail or fax your requirements and we'll do our best to help.

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